Can MSPs Handle Mobile Device Management?

MDM is a service that allows Managed IT Service Providers to monitor, secure, and control mobile devices such as smartphones, tablets, and laptops across an organisation. This includes both company-issued and BYOD (bring your own device) hardware.

MSPs begin by enrolling devices into a centralised platform, where they can configure settings, enforce security policies, and push updates remotely. They can control which applications are installed, restrict access to sensitive data, and set up device-specific rules based on user roles or locations.

Security is a major advantage of professional MDM. MSPs can:

Enforce multi-factor authentication (MFA)

Enable remote wipe capabilities for lost/stolen devices

Enforce encryption and data separation

Monitor compliance with industry-specific data protection requirements

Additionally, MSPs provide support and troubleshooting for users experiencing mobile access or application issues. Updates and patches can be pushed out to all devices simultaneously, ensuring consistency and reducing security risks.

By partnering with an MSP for mobile device management, businesses gain visibility and control over all endpoints, helping prevent data breaches and ensuring policy compliance—even across distributed workforces.

At Epic IT, we offer robust MDM solutions tailored to your business, helping you protect sensitive data, enable flexible work, and reduce risk.

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