Do you provide ongoing support for the procured subscriptions?

Certainly! Once subscriptions are procured, the Managed IT Service Provider ensures continuous support. They employ a proactive approach to address any issues that may arise during the subscription period.

This involves regular monitoring, updates, and timely response to any queries or challenges encountered by the client. Their support team is readily available to help, troubleshoot problems, and optimise the use of subscriptions to ensure the client gets the most value out of their IT investments. This ongoing support is integral to maintaining the efficiency and effectiveness of the subscribed services.

To learn more about Epic IT’s Procurement Services, click here.