Can a cloud PBX telephony solution integrate with existing systems?

Yes, our cloud PBX telephony solutions are designed with seamless integration in mind.

We understand the importance of having a unified communication infrastructure that works in harmony with your existing systems. Our cloud PBX solutions can integrate with a wide range of systems, including but not limited to:

Email Platforms: Integration with popular email services ensures voicemails and communications are synchronised with your email system, providing a unified communication experience.

Customer Relationship Management (CRM) Systems: Connect your telephony with your CRM to enhance customer interactions. This integration allows efficient call tracking, client information retrieval, and better customer service.

Collaboration Tools: Integration with collaboration platforms such as Microsoft Teams or Slack ensures your telephony system complements your team’s workflow, making communication more efficient.

Business Applications: Whether you use ERP (Enterprise Resource Planning) or other business applications, our cloud PBX can be integrated to streamline processes and enhance productivity.

Mobile Devices: Stay connected on the go. Our solutions support integration with mobile devices, allowing employees to stay connected even when away from their desks.

Our team works closely with clients to understand their unique requirements and tailor the integration accordingly. This commitment to compatibility ensures that our cloud PBX telephony solutions meet, and also enhance your existing systems, providing a unified, efficient, and streamlined communication infrastructure for your business.

If you have specific integration requirements or questions, please contact our team. We’ll be happy to discuss how our solutions can be tailored to suit your needs.

To learn more about cloud telephony solutions Epic IT can integrate, click here.