How to Ensure Data Security with an MSP

When partnering with a Managed IT Service Provider, it’s essential to prioritise data security with MSP support to safeguard your business information and maintain compliance.

1. Review their security protocols: Start by understanding how the MSP handles your data. Ask about their data protection framework, including backup and recovery processes, and whether they follow industry standards such as ISO 27001 or NIST.

2. Encryption: Ensure that your data is encrypted both in transit (while being sent across the internet) and at rest (while stored on servers). This adds a critical layer of protection against unauthorised access.

3. Access control policies: A reliable MSP will implement role-based access controls, ensuring only authorised personnel can view or manage your data. Multi-factor authentication (MFA) should also be standard.

4. Ongoing monitoring: Look for an MSP that provides continuous monitoring of your IT environment. This includes identifying and responding to potential threats in real time, rather than reacting after damage is done.

5. Incident response planning: Verify that the provider has a documented incident response plan. This ensures a fast, coordinated response to any breach or cyber threat, minimising data loss and downtime.

6. Data storage location: Understand where your data is stored—preferably within Australia—to ensure it complies with your business’s regulatory requirements and avoids unnecessary exposure.

7. Due diligence: Ask for client references, case studies, and evidence of past performance. A reputable provider should have a proven track record of managing data security with MSP expertise.

At Epic IT, we implement industry-leading security measures and offer transparent reporting so you always know your data is in safe hands.

Read more about our Cyber Security offerings here.