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How MSPs Handle Hardware Disposal and Recycling

FAQ’s, tips and insights > Managed IT Services

Disposing of old IT equipment isn’t just about getting rid of clutter—it’s about protecting data and the environment. That’s where MSP hardware disposal services offer peace of mind and full compliance.

What’s Included in MSP Hardware Disposal Services

1. Equipment assessment: MSPs start by evaluating whether hardware can be repurposed, donated, or needs to be securely destroyed. This maximises value while minimising environmental waste.

2. Data sanitisation: A key step in ensuring all sensitive data is completely erased. Using industry-approved tools, MSPs perform secure data wiping or physical destruction (e.g. degaussing, shredding) to prevent unauthorised access.

3. Certified e-waste recycling: MSPs partner with certified recycling vendors who comply with local and national e-waste regulations. These partners handle safe disassembly, component recovery, and environmentally responsible disposal.

4. Compliance assurance: To reduce legal and financial risk, MSPs ensure your business complies with data privacy laws (like the Australian Privacy Act) and environmental standards. This is especially important in regulated industries like healthcare and finance.

5. Asset tracking and reporting: Throughout the process, all devices are logged, and serial numbers are tracked. Upon completion, clients receive detailed reports and certificates of disposal—ensuring a documented chain of custody.

6. Secure logistics: Whether pickup or drop-off, MSPs coordinate transport of retired devices securely, ensuring assets aren’t lost or exposed in transit.

Partnering with a provider like Epic IT gives your business access to responsible, secure MSP hardware disposal services—protecting your data, brand, and the environment in one streamlined process.

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