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Do You Offer Unlimited Fixed Price IT Support?

FAQ’s, tips and insights > Managed IT Services

Yes, we do. At Epic IT, we proudly offer unlimited fixed price IT support to Perth businesses through our Platinum Managed Services Agreements (MSAs). This model is designed to give you predictable costs, consistent service, and complete peace of mind—no surprise invoices, no hourly billing.

With our MSA, you’ll receive unlimited IT support for one flat monthly fee. Whether it’s a quick helpdesk question, a recurring technical issue, or an unexpected system outage, our experienced support team is available whenever you need assistance. We don’t charge by the hour, and there’s no cap on how often you can call—if something’s broken or not working the way it should, we’ll fix it.

This fixed price IT support model is ideal for growing businesses who want reliable, responsive IT without the fear of unpredictable costs. It also allows us to become a true extension of your team, rather than just a break-fix provider. We invest in preventing problems before they happen, not just solving them when they do.

What IT Support do you get?

You’ll gain access to a full team of specialists including helpdesk technicians, network engineers, project managers, and even a virtual CIO to support your long-term IT strategy. From cyber security to cloud services, our managed services offering in Perth is built to scale with your business.

If you’re tired of being charged by the hour and want a dependable partner who understands your business, Epic IT’s unlimited support model may be exactly what you need.

Learn more on our Managed IT Services page or speak with our team today.

Have a chat to our team on .. 08 9228 2945

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