How do managed IT service providers handle software updates and upgrades?

Managed IT service providers handle software updates and upgrades in several ways:

Automated updates: Managed IT service providers use automated tools to ensure that all software on the network is up-to-date and that necessary patches are applied.

Proactive maintenance: Managed IT service providers proactively monitor software versions and alert their clients when updates or upgrades are available. They also schedule and perform necessary updates and upgrades during a pre-determined maintenance window.

Testing: Managed IT service providers typically test software updates and upgrades in a test environment before rolling them out to the production environment, to ensure that they are compatible with the existing systems and that they do not cause any issues.

Communication: Managed IT service providers inform their clients about planned updates and upgrades, and provide guidance on how the update will affect their systems and what they should expect.

Training: Managed IT service providers provide training to their clients to ensure that they are familiar with any new features or changes that come with software updates and upgrades.

Support: Managed IT service providers provide support to their clients during and after software updates and upgrades, to ensure that any issues are identified and resolved quickly.

By handling software updates and upgrades in this way, managed IT service providers can help businesses stay current with the latest software versions and ensure that their systems are secure and running smoothly. This can help to prevent security vulnerabilities and improve the overall performance of the systems.

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